Welcome to Rail Agent ID, a venture of DialMyTrip Tech Pvt. Ltd. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website and services. Your privacy is important to us, and we are committed to handling your information responsibly.
1. Information We CollectPersonal Information: When you register or use our services, we may collect personal information such as your name, email address, phone number, and payment details. Booking Information: We may collect information related to railway bookings, including ticket details, travel dates, and passenger information. Device and Log Information: When you use our website, we may collect information about your device (like IP address and browser type) and log details about how you use our site.
2. How We Use Your InformationTo provide and improve our services, including railway bookings and customer support. To communicate with you about updates, offers, and any changes in our services. To process transactions, manage bookings, and assist with cancellations or refunds. To ensure our website functions properly and securely.
3. Sharing Your InformationWith Service Providers: We may share your information with trusted third parties who help us run our services, such as payment processors or railway authorities. For Legal Purposes: We may share your information to comply with legal requirements or to protect our rights and safety.
4. Security of Your InformationWe take steps to protect your personal information from unauthorized access or misuse. However, please remember that no method of online transmission is completely secure, and we cannot guarantee absolute security.
5. Your Choices and RightsAccess and Update: You can access and update your personal information through your account settings. Unsubscribe from Communications: You may opt out of receiving promotional emails by following the unsubscribe instructions in the emails. Request Deletion: You can request that we delete your personal information, although this may limit your use of our services.
6. Cookies and TrackingWe may use cookies to improve your experience on our website. Cookies are small files stored on your device that help us understand how you use our site. You can disable cookies in your browser settings, though this may affect your experience.
7. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We encourage you to review it periodically to stay informed about how we protect your information.
8. Contact UsIf you have any questions about this Privacy Policy, please contact us:
DialMyTrip Tech Pvt. Ltd.
Registered Office:
UNIT NO. DGL-216, SF, THE GALLERIA DLF,
MAYUR PLACE, PLOT NO.1-B,DISTRICT CENTRE,
MAYUR VIHAR, NOIDA LINK ROAD,
East Delhi, Delhi, India, 110091
Phone: 0120-4151488
Email: help@dialmytrip.com
By using the Rail Agent ID website and its services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your personal information as described here. Specifically, you consent to:
The collection and use of your personal and booking information for the purposes of processing transactions, managing bookings, and improving our services. The sharing of your information with third-party service providers, such as payment processors and railway authorities, for completing and supporting your bookings. The use of cookies and tracking technologies, which help us improve your experience and gather insights on website usage.
If you do not agree with any part of this Privacy Policy, please discontinue use of our website and services. You may also contact us if you have questions or require clarification about any part of this policy.
Rail Agent ID is an independent service provider and an authorized agent registration platform for individuals and businesses looking to become IRCTC ticketing agents. We facilitate the registration process and offer support but are not affiliated directly with the Indian Railways or IRCTC beyond this authorized agent relationship. All services provided, including ticket bookings, are subject to IRCTC’s terms, conditions, and regulatory guidelines.
Users are responsible for complying with IRCTC policies and local laws. Rail Agent ID disclaims any liability for financial loss, misuse of accounts, or service interruptions arising from actions or technical issues associated with the IRCTC portal. By using our platform, you agree to our terms and assume responsibility for using our services in good faith. Email - contact@railagentid.com.